Our reputation as a responsible business has been earned through years of consistent performance and stakeholder trust, which are key to successful sustainable practices.
Regulatory standards are adhered to across all operational jurisdictions. Our commitment to sound governance and strong risk management protocols forms the core of our business practices. Investments in digital transformation ensure that we ready to meet evolving client needs and regulatory changes that arise.
Our mission is to uphold high ethical standards and conduct business responsibly across our value chain, ensuring sustainable and profitable operations. A workplace rooted in fairness and respect is essential to our continued success. As a signatory of the UN Global Compact (UNGC), we are committed to adhering to its ten principles, reflecting our dedication to sustainable and responsible business practices. We continuously strive to enhance transparency by regularly tracking and reporting our progress on these principles.
• Zero cases of non-compliance with Group policies.
• All eligible employees trained on our Code of Conduct.
• Deliver biannual anti-corruption training to 100% of eligible employees.
• Resolve 100% of whistleblowing cases that arise.
• By 2023, 100% of senior employees in the Group (GM and above) to attend ESG training.
• By the end of 2024, 100% of eligible employees to complete an ESG eLearning Module.
The ongoing enhancement of our digital capabilities is crucial for maintaining stringent safety and environmental standards, as well as streamlining our operations, including vessel journey management. This progress depends on the strength and reliability of our IT processes and systems, which support our digital platforms and solutions.
• No loss of personal or company data due to cyberattacks.
• Drive the adoption of technology among employees to simplify day-to-day operations.
• Roll out a systematic data collection process across operations to enhance transparency and accountability.
• Roll out NOVA, our data analytics platform that provides insights to our colleagues and clients.
• Train relevant employees on applicable privacy laws, including the General Data Protection Regulation (GDPR).
Enhanced Analytics for Operational Effectiveness
The continual refinement of our enterprise resource planning (ERP) system, PARIS 2.0, marks a significant step toward greater operational sustainability and effectiveness. By integrating NOVA, our advanced data analytics platform, we have achieved key technological advancements that support our commitment to continuous improvement and responsible resource management.
These upgrades ensure that the Group remains agile, better meets client needs, and adapts to an ever-evolving regulatory environment. By strengthening our digital framework, we not only bolster our market position but also reinforce our dedication to operational efficiency, regulatory compliance, and sustainable performance on a global scale.
Our privacy policy ensures secure handling of personal data for service provision, security, and legal compliance. Users can access, update, or delete their data and manage marketing preferences. We prioritise robust data protection aligned with GDPR and PIPL standards.
Our Human Rights Policy commits to upholding universal human rights standards across inclusivity, non-discrimination, privacy, and safety. We prioritise diversity, fair pay, safe workplaces, mental health, and freedom of association, expecting the same from our partners, in line with global human rights principles.
Our Responsible Sourcing Policy promotes compliance with laws, respect for human rights, and environmental protection. We require suppliers to uphold standards in labour rights, anti-corruption, health and safety, and sustainable practices. Our goal is to ensure ethical sourcing of resources and minimise social and environmental impacts, with accountability measures to address any policy breaches.
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